User Guidelines Policy

Last Updated: 9-3-2025

At Educate to Space, Inc. (“Company,” “we,” “our,” or “us”), our mission is to provide a safe, respectful, and constructive environment for families exploring alternative education resources. These User Guidelines (“Guidelines”) apply to all users of our Services, including Parents, Guardians, and Children (“Users”). By using our Services, you agree to follow these Guidelines in addition to our Terms of Service.

1. Respectful Participation

• Treat others with respect in reviews, Q&A, chat, and support interactions.
• Do not post content that is harassing, threatening, discriminatory, defamatory, obscene, or otherwise inappropriate for a family-friendly community.
• Disagreements should remain civil and constructive.

2. Educational Purpose Only

• All use of AI chat, recommendations, and tools must be strictly for educational and family learning purposes.
• Do not use the Services to generate unrelated, harmful, offensive, commercial, or adult content.
• Attempting to misuse AI features for non-educational purposes may result in immediate termination of access.

3. Safe Use of Services

• Parents are responsible for supervising their Child’s use of the Services at all times.
• Do not share personal identifying information (home addresses, phone numbers, financial info, school locations) in public reviews, Q&A, or chat.
• Report inappropriate or unsafe content immediately at our Contact Us page.

4. Honest & Accurate Contributions

• Reviews and Q&A must reflect your genuine, firsthand experience or honest perspective.
• By submitting a review, you confirm that you have personally used or directly interacted with the resource being reviewed.
• You must not post content that is false, misleading, promotional, or created in exchange for undisclosed compensation or benefits.
• If you received compensation, free access, or other consideration from a provider, you must clearly disclose it in your review.
• Violations may result in removal of your review and suspension or termination of your account.

5. Content Standards

Prohibited User Content includes, but is not limited to:

• Hate speech, abusive language, or bullying.
• Sexual, violent, or age-inappropriate material.
• Spam, advertisements, or self-promotion outside of approved affiliate arrangements.
• Misinformation intended to mislead or harm.

5A. Review Moderation & Enforcement

• All reviews and Q&A posts are subject to moderation. We may edit, delay, or reject submissions that violate our authenticity, accuracy, or civility standards.
• We rely on user honesty for verification and may take action (including review removal or account suspension) if a post appears fabricated, duplicated, or promotional.
• Educate to Space does not guarantee that all reviews or Q&A posts will be published.

6. Use of Support Channels

• Support via email, phone, and chat is available for assistance only.
• Be courteous with staff and community moderators.
• Do not use support channels for harassment, spam, or unauthorized solicitations.

7. Enforcement & Termination Rights

• We reserve the right, in our sole discretion, to monitor, moderate, edit, restrict, or remove any User Content, AI interactions, or communications at any time.
• We may suspend, restrict, or permanently terminate your account at any time, with or without notice, for any reason or no reason.
• We may cancel billing or discontinue Services to any User at any time, with or without cause. Refunds, if any, are granted solely at our discretion.
• Severe violations may be reported to legal authorities where required.

8. Community Responsibility

• Parents agree to uphold these Guidelines when supervising their Children.
• Users should contribute in good faith to maintain a helpful, safe, and education-focused environment.

9. Questions & Reporting

If you have questions about these Guidelines or wish to report a violation, please contact us at:

Educate to Space, Inc.
5227 N 7th St STE 18084
Phoenix, AZ 85014
Contact Us